A vehicle breakdown can happen without warning. Knowing what to do next can help protect you, your passengers, and other drivers while you arrange professional assistance in Lithonia, Stonecrest, or a surrounding county.
Move to a safer location if possible
If the vehicle can still move safely, pull as far away from traffic as possible. Choose a well-lit parking lot, a wide shoulder, or another stable location. Turn on your hazard lights immediately. If the vehicle cannot move, remain aware of traffic and avoid standing next to an active travel lane.
Share an accurate location
Before calling for help, look for a street name, nearby business, exit number, intersection, or visible landmark. Your phone’s map can also help identify your location. Accurate information helps a towing or roadside-assistance provider understand where you are and what equipment may be needed.
Explain what happened
Tell the provider whether the vehicle will start, whether it was involved in a collision, and whether you see a flat tire, leaking fluid, smoke, overheating, or visible damage. Also share the vehicle’s make, model, color, and drive type if you know it.
Decide whether you need roadside assistance or a tow
A jump start, fuel delivery, or lockout may solve the problem at your location. A tow may be the safer choice when the vehicle has mechanical damage, cannot roll or steer correctly, is overheating, or is unsafe to drive. When you are unsure, describe the symptoms and ask the towing professional what type of assistance fits the situation.
Call Renew Towing for 24/7 help
Renew Towing is licensed, bonded, and insured and provides 24/7 towing and roadside assistance focused on Lithonia, Stonecrest, and surrounding counties. Review our towing services or call (404) 988-1032 for immediate assistance.